ESSENTIAL DUTIES AND RESPONSIBILITIES: The incumbent will also be responsible for but not limited to the following duties: To work with other CTS Representative as a proficient CTS team Technical support to dealers engineers To provide instrument installation maintenance modification repair checkup and training activities on the customer site service workshop or exhibitions To sell service contract and other service products in the area To provide high quality service to Beckman Coulter users and achieve customer satisfaction and optimal service quality To provide supports to inter-company groups like attending seminar user training sales demo and exhibition To assist conducting training on his experience products To maintain his own tools carried service parts and technical information in good conditions To fill-in and submit the field service reports expense report trip report and work report timely Assist the supervisor to achieve the yearly targets of CTS Department To answer customer inquiries ESSENTIAL QUALIFICATIONS: EDUCATION SKILLS: College degree or above major in Biomedical Engineering Mechatronics Medical Devices Medical Electronics Automation Control or other relevant professionals Good English skills in speaking reading and writing pass CET 4 Familiar with computer hardware and common software such as Windows system Microsoft Office WORKING EXPERIENCE: Minimum two years of related working experience. Being experienced in life science industry or medical device industry is preferred